Many patients have asked what changes we have made to stay safe during the outbreak of COVID-19. As always, we are performing all CDC recommended measures for infection control and are going above and beyond their recommendations.
New Procedural and Equipment Changes
- Two-step patient screening. We will conduct a comprehensive phone screening prior to your appointment and an in-person screening at your appointment.
- Social distancing. Please arrive 10 minutes early and call or text our office phone number when you arrive for your appointment.
- Lengthened appointment times. All appointments have had additional time added to them giving us time to ensure extensive sanitation.
- Mask Required. Wearing a mask helps keep everyone safe. Help us stop the spread.
- Touchless temperature taking. Everyone (staff included) has their temperature taken upon entering the office.
- No additional guests allowed. Only the patient receiving a service will be permitted to enter.
- Hand sanitizer. Readily accessible and encouraged to use.
- A pre-procedural rinse. Given to each patient prior to receiving treatment or a cleaning.
- New Office Protective Equipment:
- Medical-grade HEPA air filters in all rooms
- Touchless paper towel dispensers
- Plexiglass sneeze guard barrier around front office
- New intraoral and extraoral high volume suction to prevent aerosol spread
- Special disinfectant foggers in each operatory for aerosol disinfection after procedures
- Enhanced protective equipment for staff (replaced between each patient):
- N-95 mask with level 3 surgical mask worn as a cover mask during procedures
- Freshly laundered surgical gown and surgical cap
- Face shields
- Shoe covers
- Strict sanitation protocols:
- Regular sanitization of our operatories, common areas, and waiting room with medical-grade surface disinfectant wipes throughout our operatories and office.
- Staff wears one-time use gloves and performs a thorough handwashing between each patient
- Our instruments are placed in an ultrasonic bath after which they are rinsed and placed in an autoclave (high-pressure sterilization device) after every use.
Common activities that may lead to your appointment being rescheduled:
- Flying on an airplane or taking other public transportation such as a train or bus
- Playing contact sports or attending group exercise classes
- Attending events with greater than 10 guests
- Not wearing a mask in public spaces
- Going to a bar, movie theater, or amusement park
We thank you for your cooperation in helping to prevent the spread of COVID-19.